On 27th October the Care Quality Commission (CQC) published findings from its annual survey of people’s experiences of community mental health services. The organisation of care is an area where the majority of people reported good experiences. However, CQC finds a number of areas for improvement including in relation to: accessing care; crisis care; involvement in care; support and wellbeing; and communication. These areas for improvement broadly match findings from last year’s survey.

A detailed summary of the key findings and NHS Providers view is outlined in this briefing.