Annual Conference and Exhibition 2023
14 - 15 November, ACC Liverpool
why attend annual conference?
Our flagship Annual Conference and Exhibition is a unique event with unrivalled health content and networking, giving you the insights you need to perform your role more effectively.
This year's event will be a chance for everyone to come together again to share, debate and discover how to shape the sector. Engage with like-minded people and organisations and future-proof your board and your business.
Join us at the ACC in Liverpool as we explore the health landscape with top speakers from inside and outside the sector.
About the event
This year’s theme is Vital!, representing the essential care the provider sector delivers, the deep commitment of staff, and the importance of ensuring our health service is sustainable for the future. You can expect a mixture of keynote speeches, panel discussions, interactive breakouts and networking opportunities, focused on the key issues facing provider sector leaders.
Follow us on LinkedIn or Twitter @NHSProviders and use the hashtag #NHSP23 for all of the latest updates.
Not sure what to expect? Watch the recordings from our 2022 plenary sessions here.
Programme
Filter by strand
Reset08.30
Registration and exhibition viewing
09.45
Welcome and introduction
Welcome and introduction
Samira Ahmed, award winning journalist and broadcaster will open the conference.
Chair

Samira Ahmed
09.50
Plenary 1
Opening address from NHS Providers Chief Executive
NHS Providers Chief Executive, Sir Julian Hartley opens the conference, reflecting on the achievements in the provider sector despite the challenges being faced, as we head into the Winter period.
Chair

Samira Ahmed
Keynote speaker

Sir Julian Hartley
10.20
Plenary 2
Vital for recovery – How do we achieve sustainable, equitable recovery of care backlogs across all sectors?
Significant progress has been made over the last year to recover care backlogs, but there is still work to do to reduce waiting times and lists across all sectors. This session will examine the current situation, exploring what recovering care backlogs sustainably and equitably really means, and what it requires at both national and local levels.
Chair: Samira Ahmed, Broadcast Journalist
Panellists: Samantha Allen, Chief executive, North East and North Cumbria Integrated Care Board
Sir James Mackey, National Director of Elective Recovery, NHS England
Dr Dominique Allwood, Director of Population Health, Imperial College Healthcare NHS Trust and Chief medical officer, UCLPartners
11.10
Exhibition, refreshments, and networking (60 minutes – Exhibition Hall)
11.25
Delivering with partners 1
1a. NHS estates infrastructure – Opportunities for a sustainable future (Supported by Capsticks)
The NHS Workforce Plan is a major step forward in moving towards a sustainable future for NHS staff and improving patient care. Staff retention has a significant role to play in ensuring the ambitious plan is delivered. A major factor for retention is ensuring that NHS staff who need it have access to accommodation which is high quality and sustainable, as well as located near to hospitals and other core healthcare facilities. The supply of suitable accommodation has been limited over recent years, mainly due to the restricted capital funding available to NHS Trusts and the need to focus on front line services.
The NHS Homes Alliance is a collaborative group made up of representatives from the public and private sector, brought together to consider the challenges in relation to NHS staff accommodation and how they might be overcome in order to unlock the delivery of new homes for NHS staff. The group has published a White Paper making recommendations on delivery models for accommodation, which has gained traction with both the Department of Health and Social Care and Department for Levelling Up, Housing and Communities. Capsticks have contributed to the White Paper and this session will focus on the recommendations that have been made and the available models for delivery. We will draw upon various case studies and we will be joined by our client Aileen Hogan (programme manager) from Community Health Partnerships to provide insight from the client perspective into the issues and challenges faced and how they can be resolved.
1b. Delivering financial sustainability – Why procurement collaboration and supply chain resilience are key (Supported by NHS Supply Chain)
With the ongoing focus on recovery of care backlogs, efficiency improvements and unprecedented savings targets, NHS Supply Chain continually strives to deliver a resilient procurement and supply chain service, enabling the NHS to deliver safe and excellent patient care.
Presenting with trust and ICS representatives NHS Supply Chain will share insights from an Orthopaedic hip and knee project saving South Yorkshire £1 million per annum, and the tangible benefits that greater innovation, clinical and procurement collaboration, and supply chain resilience will deliver on behalf of the system – contributing to the Provider and ICS efficiency plans and the NHS Supply Chain target of driving £1 billion incremental value back to the NHS by 2030.
Chair

Andrew New
1c. Beyond virtual wards: How digital home care can help in urgent care (Supported by Doccla)
In this session we will outline how bringing together new clinical models supported by innovative technology can make a huge difference to the provision of sustainable healthcare, and how the future hospital will look very different as a result.
With practical examples from across the country of ways in which a home based focus with digital support is transforming care pathways, as well as extending the reach of clinical staff beyond traditional boundaries, with successful schemes operating through acute, community and ambulance trusts.
We will discuss the implications for care in the twenty-first century and board level leadership and hear the rich experiences of those in the room.
12.10
Breakout sessions - Vital for Communities
2a. Evolving relationships with place: Sharing lessons from mental health provider collaboratives
This session will explore the lessons learnt and ongoing experiences of the relationships between provider collaboratives and place based working, looking at how trusts are working together to achieve shared aims and ambitions for local communities. The focus will be on mental health services, although the lessons will be relevant to all providers, giving insight on both vertical and horizontal collaboration.
Chair: Michele Moran, Chief Executive, Humber Teaching NHS Foundation Trust
Panellists: Jacquie Mowbray-Gould, Director – MHLDN Provider Collaborative, Devon NHS Partnership Trust (DPT)
Salma Yasmeen, Chief Executive, Sheffield Health and Social Care NHS Foundation Trust
2b. The journey towards preventative models of care – How connected data and Integrated Neighbourhood Teams are delivering targeted prevention in Birmingham & Solihull
Delivering proactive, preventative health and care services at scale is now widely accepted as an essential development for the sustainability of our national health and care system. However, it requires complex, system-wide approaches to workforce, data, and estates, and providers and systems around the country are considering how best to achieve this.
The Birmingham and Solihull Integrated Care System is undertaking an exciting piece of work focused on finding new ways to prevent and manage escalating health and care needs within the population. The first phase of this work has involved bringing together local authority, primary and secondary care data to identify Birmingham’s specific population needs, which can then be prioritised for proactive services. The combined data indicates that the top 10% of users make up 71% of demand on services, and initial case reviews suggest that 45% of these frequent service users are suitable for targeted preventative support.
Armed with this, and further analysis, the second phase of this work involved designing and piloting new ways of working to deliver targeted, preventative interventions through new Integrated Neighbourhood Teams. This is being evaluated and iterated before informing the design of a future operating model and being scaled to primary care networks across the ICS.
The work not only has the potential to help reduce pressure on stretched primary, secondary and social care services, but also to enable significant numbers of people across Birmingham and Solihull to live longer, healthier, happier and more independent lives in the neighbourhoods and communities they call home.
In this session, leaders of this innovative programme of work will describe the key findings so far and share details of how they are working together as a system to achieve their vision.
Panellist: Chris Holt, Chief Transformation Officer, Birmingham Community Healthcare NHS Foundation Trust
2c. Embedding a health inequalities approach to recovery
Recovering core operational performance and taking a population health improvement approach, that reduces inequalities, to recovery can be seen as mutually exclusive. In this session, we will explore how trust leaders across the acute, community, mental health and ambulance sectors have taken a health inequalities approach to recovery and how they have communicated the value of this approach across their organisation and to system partners.
Chair

Professor Durka Dougall
13.10
Exhibition viewing, lunch and networking (60 minutes – Exhibition Hall)
13.25
Delivering with partners 2
3a. Supporting one trust’s ‘productivity and efficiency’ challenge (Supported by NHS SCW)
Improving productivity and balancing the books are a priority for the NHS. With efficiency targets increasing, NHS providers need to develop skills and share best practice to ensure this challenge is met whilst still improving service quality and reducing backlogs.
In January 2023, with just £2m of a £19m efficiency target identified through their traditional planning process, a West Midlands Acute Trust approached NHS South, Central & West (SCW) to help them co-produce a ‘robust and credible’ plan.
This session describes how bringing in external support resulted in detailed plans for delivering £24m in 23/24 but also, what happened next.
Delegates can hear the impact and learning from this approach.
3b. Supporting the sustainability of the NHS with cost-effective, proven, and clinically led EPRs (Supported by Altera Digital Health)
In the era of rapidly advancing technology and the pressing need for sustainable healthcare systems, Electronic Patient Records (EPRs) play a crucial role in improving patient care, enhancing efficiency, and reducing costs.
However, the high price tags associated with traditional EPR implementations have posed significant challenges for the NHS and raised questions about the best use of taxpayer’s money.
In this session, Mark will lead a discussion with two digital transformation leaders from NHS trusts who will share valuable experiences and insights into recent EPR deployments including:
- The importance of sustainability in healthcare and the role of EPRs, exploring the current challenges faced by the NHS and highlighting the need for sustainable practices to ensure long-term viability.
- How it is possible to accelerate digital maturity with a cost-effective approach that improves patient safety and reliability of patient care.
- The benefits of a scalable and modular EPR system that can be implemented in a phased approach, reducing upfront costs, and enabling faster deployment.
- The importance of interoperability and data integration to maximise the value of your EPR.
- Usability and clinical leadership as critical success factors.
Chair

Mark Hutchinson
3c. Three ways to develop great NHS leadership (Supported by GatenbySanderson)
In this session, GatenbySanderson will share the trends from their research of public sector leadership. They will draw on evidence-based findings to present the typical profile of NHS leaders, and look at how these compare to wider public sector leadership. They will explore how NHS leaders can build on compassionate leadership approaches, enhance collaboration, and drive outcomes to address current challenges, leveraging their strengths and considering areas for growth.
14.10
Breakout sessions - Vital for Staff
4a. System, place and neighbourhood – Personal leadership reflections
In recent years the NHS has moved from an emphasis on competition to one that encourages collaboration and integration. As system working continues to mature, we aim to explore the challenges and opportunities senior trust leaders have experienced in moving to a new way of working, from the leadership of single organisations to leadership across organisational boundaries. The discussion will allow speakers to share their thoughts on what they have learnt about their leadership styles in this new context and the practical tips they can share with their peers.
Chair: Stephen Eames, Chief Executive, Humber and North Yorkshire Health and Care Partnership
Panellists: Helen Ray, Chief Executive, North East Ambulance NHS Foundation Trust
Angela Greatley, Former Chair, Central London Community Healthcare NHS Foundation Trust
Dr Owen Williams OBE, Chief Executive Officer, Northern Care Alliance NHS Foundation Trust
Professor Mel Pickup, Chief Executive, Bradford Teaching Hospitals NHS Foundation Trust
4b. Closing the gap: A discussion about strategies and insights for addressing the disciplinary gap (Supported by Hempsons)
Join us for a discussion about the race disciplinary gap and how NHS providers are successfully addressing the inequality. We will consider the implications of the disciplinary gap for staff morale, patient care and legal risk. This session presents an invaluable opportunity to gain insights from Hempsons’ extensive legal expertise coupled with real-world experience and approaches from a senior NHS HR/Equality leader. By attending, delegates will be empowered with the knowledge and tools to devise effective, strategies aimed at reducing the disciplinary gap.
Chair

Saffron Cordery
4c. Partnering with staff to restore morale and improve culture
An opportunity for NHS leaders' thinking to be shaped by engaging diverse staff voices to improve organisational culture. With morale at an all-time low in the NHS, this is an opportunity for delegates to hear from NHS staff and leaders as they speak openly and directly about enablers and blockers to work which they are enacting to improve their and their colleagues’ experience at work.
Chair: Dr Cat Chatfield, Director, HSR UK
Panellists: Jinjer Kandola, Chief Executive, North London Mental Health Partnership (Barnet, Enfield & Haringey Mental Health Trust and Camden and Islington NHS Foundation Trust)
Fatima Khan Shah, West Yorkshire Inclusivity Champion, West Yorkshire Combined Authority
Emma Mendes da Costa, Workforce Equality, Diversity and Inclusion Lead, Chair of the Southern Disability Support Network, Sussex Partnership NHS Foundation Trust
15.10
Exhibition, refreshments, and networking
15.25
Delivering with partners 3
5a. Establishing a management system: creating that special sauce! (Supported by Virginia Mason Institute)
Showcasing how to create and deploy a bespoke Management system (aligned to NHS Impact) that strategically aligns everyone’s work, removes unwarranted variation, celebrates our people and creates a culture of learning. This is not additionality, rather a foundational way of working which harnesses the talent and imagination across the organisation and sets it free to innovate, deliver their own service improvements and build sustainable solutions that are defined by high quality safe care.
Chair

Wendy Korthuis Smith
Speaker

Adam Sewell-Jones
5b. Making collaboration happen (Supported by Browne Jacobson)
There is a lot of evidence that providers and provider collaboratives articulate concerns about ‘governance’ as one of the key challenges they are experiencing. Whether it is from NHS Providers own survey of provider collaboratives or case studies and feedback from the provider collaborative programme, or insights from providers’ approaches to Browne Jacobson for legal advice – it’s clear that ‘governance’ in provider collaboration can be seen as a stumbling block to be overcome rather than a facilitator of effective oversight and control.
5c. In conversation with Dr Habib Naqvi
In the format of a conversation with Dr Habib Naqvi, this session will explore the importance of data in reducing health inequalities, looking at the following:
- Understand where the health inequalities lie within the communities being served and their impact.
- The actions required to improve the quality of the data held.
- How these can support the development of evidence-based interventions that improve experience and outcomes.
Chair

Saffron Cordery
Speaker

Dr Habib Naqvi
16.10
Plenary 3
Keynote speech from Margaret Heffernan, experienced leader, professor and author
Following a successful career in television production, Margaret led a number of successful businesses before turning to analysing business leadership, highlighting issues such as wilful blindness, dealing with uncertainty and the benefits of creative collaboration. We welcome Margaret to discuss key leadership challenges facing NHS provider organisations.
Chair

Samira Ahmed
Keynote speaker

Professor Margaret Heffernan
16.50
Plenary 4
Vital for Improvement: How can we embed a culture of improvement and innovation?
This session will discuss: improvement approaches (sharing experience and learning from the NHS and beyond); regulators’ role in supporting improvement and innovation; and the importance of embedding a culture of improvement within organisations.
Chair

Samira Ahmed
17.40
Closing remarks
17.45
Drinks reception (Supported by Newton)
Drinks reception
Sir Ron Kerr, opens the drinks reception with a speech.
Conference day 1 close.
We would like to thank Newton who will be sponsoring our drinks reception.
Chair

Sir Ron Kerr
19.00
Conference dinner (Supported by Hempsons, BD and Altera Digital Health)
Conference dinner (Supported by Hempsons, BD and Altera Digital Health)
Sir Ron Kerr will provide the opening remarks and hand over to our sponsors.
Chair

Sir Ron Kerr
21.00
After dinner speech
After dinner speech
Further information will be available soon.
Filter by strand
Reset07.30
Registration and exhibition viewing
08.00
Breakfast session 1
Breakfast session 1
Further information will be available soon.
08.00
Breakfast session 2
How do we shift from the current disjointed siloed model of healthcare to fully integrated community healthcare? (Supported by NAPC)
Neighbourhood Care focuses on a collaborative and innovative approach to personalised care within communities, delivered through integrated neighbourhood teams. It shifts the approach from a disjointed siloed one to a fully collaborative healthcare system that prioritises health inequalities and results in positive patient outcomes with flourishing local teams. It is aligned to the Fuller Stocktake report’s three pillars of preventative, chronic, urgent and episodic care.
What will you get out of this session: This session will provide an opportunity for you to explore how successful collaborative Neighbourhood Care could be delivered with input from an expert panel who have first-hand experience of developing new approaches aligned to this model.
Chair: Sir Julian Hartley, Chief Executive, NHS Providers
Panellists: Matthew Bryant, Chief Executive Officer, Dorset Healthcare and Dorset County Hospital
Mairead McCormick, Chief Executive Officer , Kent Community Health NHS Foundation Trust
Paul Mears, Chief Executive, Cwm Taf Morgannwg University Health Board
Katrina Percy, Deputy CEO and Lead for Neighbourhood Care Development, National Association of Primary Care
09.00
Welcome to day two
Welcome to day two
Samira Ahmed, award winning journalist and broadcaster welcomes delegates to day two of the conference.
Chair

Samira Ahmed
09.05
Plenary 5
Keynote speech from Secretary of State for Health and Social Care
The Secretary of State for Health and Social Care is invited to join us and share his vision for the NHS as we enter an election year, following a turbulent time of industrial action and immense pressures on the service.
Chair

Samira Ahmed
Keynote speaker

Rt Hon Steve Barclay MP
09.40
Plenary 6
Keynote speech
A chance to hear from NHS England’s chief executive about the key priorities for the NHS provider sector.
Chair: Samira Ahmed, Broadcast Journalist
10.20
Exhibition viewing, refreshments and networking
10.35
Delivering with partners 4
6a. Reforming medical education and training to support an evolving workforce and population (Supported by GMC)
Today’s generation of doctors wish to exercise different career and life choices, while the needs of the patients they serve are also evolving. To meet these challenges, and put the workforce on a sustainable footing for the future, we need to re-think medical education and training to be more flexible, and help doctors better meet the different challenges of demographic changes.
Join the GMC for this interactive session to:
- understand the changing patterns and preferences of doctors in training, and how to support those choices to keep trainees in the workforce
- learn what employers can do, even when there are significant service pressures, to prioritise education and training
- see where the opportunities lie to evolve traditional training routes, to the benefit of the profession and the public.
Chair

Saffron Cordery
6b. What does 2024 hold for procurement law: What board members need to know? (Supported by Hempsons)
2024 will be a significant year for procurement. The rules governing healthcare procurement will change with the expected introduction of the Provider Selection Regime. This will significantly change how healthcare is commissioned. The Procurement Act (currently the Procurement Bill) is expected to come into force in October 2024. These new rules replace the current EU derived position. This session will cover the key issues that Board members will need to know.
Speaker

Andrew Daly
6c. Delivering with partners (Supported by TBC)
Further information will be available soon.
11.20
Breakout sessions - Vital for the future
7a. Making the most of what we’ve got – Using existing resources to deliver digital transformation
This breakout session will explore how trusts leaders from across the provider sector are leveraging existing organisational capacity and capability to deliver digital transformation. Funding constraints and workforce shortages can pose a barrier for trusts looking to harness the potential of digital transformation to help tackle trusts' most pressing issues; our panel of trust board leaders will share their quick fire learnings and advice on topics such as electronic patient records, strategy and workforce.
Chair: Jenny Reindorp, Interim Director of Funded Programmes, NHS Providers
Panellists: Suzanne Robinson, Director Finance, Greater Manchester Mental Health
Neil Dardis, Chief Executive, Frimley Health NHS Foundation Trust
Anushta Sivananthan, Medical Director, Cheshire & Wirral Partnership NHS Trust
Dr Maxine Power, Director of Quality, Innovation and Improvement, North West Ambulance Service NHS Trust
7b. Enabling an environment for patient safety
Further information will be available soon.
7c. Mind the gap - The productivity and financial challenges facing trusts in systems
This session will discuss the productivity and financial challenges facing trusts in systems. While the drivers of productivity and financial challenges will be explored, the session will focus on how trusts are working to improve productivity, what can be learned from key system partners, and the wider national support needed to scale up potential solutions.
Chair

Mark Orchard
12.20
Exhibition viewing, lunch and networking
13.20
Plenary 7
Speech from Shadow Secretary of State for Health
The Shadow Secretary of State for Health and Social Care will join us to discuss what he sees as the priorities for the NHS as we head towards a general election.
Chair

Samira Ahmed
Keynote speaker

Wes Streeting MP
13.55
Plenary 8
Vital for reform – What should the public expect from the future NHS?
This discussion will explore the underlying challenge of healthcare reform. We will consider how organisational leadership can improve, and give senior leaders at the conference a chance to share their views on the future of the NHS.
Chair: Samira Ahmed, Broadcast Journalist
Panellists: Anna Quigley, Head of Health and Social Care, Public Affairs, Ipsos UK
Matthew Taylor, Chief Executive, NHS Confederation
Isabel Hardman, Assistant Editor, The Spectator
14.50
Closing remarks
15.00
Conference closes
Speakers

Adam Sewell-Jones
Chief Executive
East and North Hertfordshire Hospitals NHS Trust

Aileen Hogan
Interim Programme Manager
Community Health Partnerships

Andrea Smith
ICS Procurement Director
South Yorkshire ICS and Sheffield Teaching Hospitals NHS Foundation Trust

Andrew Daly
Partner and Head of Procurement
Hempsons

Andrew Davidson
Partner and Head of Employment
Hempsons

Andrew New
Chief Executive Officer
NHS Supply Chain

Cathy Hassell
Managing Director
South Yorkshire and Bassetlaw Acute Federation

Charlie Massey
Chief Executive and Registrar
General Medical Council

David Bradley
Chief Executive
South London and Maudsley NHS Foundation Trust

Professor Durka Dougall
Chief Executive
The Centre for Population Health

Dr Habib Naqvi
Chief Executive
NHS Race and Health Observatory

Jackie Edwards
Chief Clinical Engagement Officer
Worcestershire Acute Hospitals NHS Trust

James Benson
Chief Executive Officer
Central London Community Healthcare NHS Trust
James started his career in healthcare in Sydney, Australia working as a speech pathologist, and has held a number of specialist clinical roles within the UK. James has worked for CLCH since it was founded as a trust fulfilling a number of senior management roles - director of improvement and chief operating officer; having previously also been one of the divisional directors of operations for the trust. James is also presently the NHS England National Delivery Advisor for Virtual Wards.

James Wilson
Transformation Director
Mid and South Essex Community Collaborative

Jane Saunders
Programme Director for EPR and Digital Transformation
Maidstone and Tunbridge Wells NHS Trust (MTW)

Janine La Rosa
Chief People Officer
Barking, Havering and Redbridge University Hospitals NHS Trust

Sir Julian Hartley
Chief Executive
NHS Providers

Professor Kiran Patel
Chief Medical Officer, Deputy CEO and Consultant Cardiologist
University Hospital Coventry and Warwickshire NHS Trust

Professor Margaret Heffernan
Entrepreneur and Author

Mark Hutchinson
Vice President - Healthcare Strategy and Transformation
Altera Digital Health

Mark Orchard
Chief Financial Officer
Portsmouth Hospitals University NHS Trust

Matthew Winn
Chief Executive
Cambridgeshire Community Services NHS Trust

Mike Bracken CBE
Founder
Public Digital

Dr Nicolette Morgan
Consultant Orthogeriatrician
University Hospitals of Leicester NHS Trust

Penny Pereira
Q Initiative Managing Director
The Health Foundation

Raj Jain
Chair
NHS Cheshire and Merseyside Integrated Care Board

Richard Kirby
Chief Executive Officer
Birmingham Community Healthcare NHS Foundation Trust
Richard’s first chief executive post was at Walsall Healthcare NHS Trust, an integrated provider of acute and community services. Richard was appointed Chief Executive of Birmingham Community Healthcare NHS Foundation Trust in 2018 where he is building partnerships to deliver integrated community services. Richard is vice-chair of the Community Network and a Fellow of the Sciana Health Leaders Network.

Ruth Crabtree
Public Health Lead
Yorkshire Ambulance Service NHS Trust /Association of Ambulance Chief Executives

Sir Ron Kerr
Chair
NHS Providers

Saffron Cordery
Deputy Chief Executive
NHS Providers
She has a degree in Modern Languages from the University in Manchester, for ten years was a board member and then chair of a 16–19 college in Hampshire and is a trustee of GambleAware, a leading charity committed to minimising gambling-related harm.

Samira Ahmed
Award Winning Journalist and Broadcaster

Siva Anandaciva
Chief Analyst
The King’s Fund

Rt Hon Steve Barclay MP
Secretary of State for Health and Social Care

Sue Jacques
Chief Executive
County Durham and Darlington NHS Foundation Trust

Sunita Raja
Partner
Capsticks

Tara Donnelly
Founder
Digital Care

Vicki Moore
Legal Director
Capsticks

Dr Vin Diwakar
Interim National Director of Transformation
NHS England
Vin has been in the NHS for 33 years, working as a consultant paediatrician in Birmingham.

Wendy Korthuis Smith
Executive Director
Virginia Mason Institute

Wes Streeting MP
Shadow Secretary of State for Health and Social Care
The Labour Party
event partners

Altera Digital Health is a global healthcare IT innovator. With more than 30 years of experience, we develop technology to connect and inspire healthier communities. Our platform approach to solutions provides a fast, flexible and clinically driven roadmap towards digital maturity across integrated care systems. By keeping the human user at the centre of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare.
uk.alterahealth.com

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. The company develops innovative technology, services and solutions that help advance both clinical therapy for patients and clinical process for health care providers. BD has 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues. BD helps customers enhance outcomes, lower costs, increase efficiencies, improve safety and expand access to health care.
www.bd.com/en-uk

Hempsons, leading health, social care and charity lawyers
Hempsons, a specialist health and social care law firm working across the public, private and third sectors, acts for 150 NHS organisations nationwide on strategic and operational issues including integrated care, collaborations, strategic estates partnerships, service reconfigurations, patient safety and risk management, procurement and workforce issues. The firm is a longstanding partner of NHS Providers and provides support on a range of activities where legal issues are an important consideration.
www.hempsons.co.uk

Newton support health organisations and health and social care systems to redesign ways of working and implement measurable and sustainable change which is better for people, better for staff and delivers real financial benefit. They are specialists in tackling highly complex challenges, by designing and implementing the operational, digital and people-centred change that needs to happen to solve them. Newton work side by side with their clients, to bring insights which drive change, working together to design, implement and sustain lasting improvement. Their clients value them for their ability to embed sustainable change by working from the ground up-uncovering the root causes of the trickiest problems, supporting leadership to act on this information and working as part of their frontline teams to deliver real change. Newton have a strong track record in doing this across whole health and care systems, helping system leaders to align their vision and strategy and translating that into an operational blueprint which they then co-design and deliver to fit the local situation. In one recent engagement, Newton helped to deliver an integrated model for urgent and intermediate care services for older people which is forecast to achieve more than £40m savings since the programme began. They put 100% of their fixed implementation fee at risk against achieving measurable results.
www.newtoneurope.com
Exhibitors
We would like to thank our exhibitors and sponsors who will be joining at this years Annual Conference and Exhibition 2023. If you would like to learn more about the products and services that they offer to NHS trusts, do view their profiles below and get in touch if you would like to learn more.
Altera Digital Health
Altera Digital Health is a global healthcare IT innovator. With more than 30 years of experience, we develop technology to connect and inspire healthier communities. Our platform approach to solutions provides a fast, flexible and clinically driven roadmap towards digital maturity across integrated care systems. By keeping the human user at the centre of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare.
Get in touch
@AlteraDH_UK
www.linkedin.com/company/altera-digital-health-uk
www.uk.alterahealth.com
BD
BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. The company develops innovative technology, services and solutions that help advance both clinical therapy for patients and clinical process for health care providers. BD has 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues. BD helps customers enhance outcomes, lower costs, increase efficiencies, improve safety and expand access to health care.
Get in touch
www.bd.com/en-uk
Bill Monitor
Billmonitor are a specialist consultancy service, trusted by public sector organisations to reduce their telephony expenditure. Our proprietary software identifies savings that can be achieved mid-contract as well as on renewal, with or without switching network. Our team will work with you to effectively realise savings, on average of 46% within the public sector.It’s a risk-free approach (for you) as we always work on a gain-share basis, ensuring we maximise your cost savings every time – it’s in our DNA.
Get in touch
www.billmonitor.com
Browne Jacobson
Browne Jacobson are legal experts working together with health and social care providers, commissioners and regulators. Our experience across the private and public sectors means we understand your rapidly changing environment. Our clients choose and stay with us because of our extensive sector knowledge, accessible advice, progressive approach to making legal services easier for our clients and our commitment to delivering exceptional service as our standard.
With a large team of healthcare solicitors operating nationwide, you can rely on us whether you need assistance on a national or local scale. We’re sure our specialist, pragmatic and bespoke healthcare legal advice will help you to achieve the results you are looking for.
Get in touch
www.brownejacobson.com
Capsticks
Capsticks is a leading UK law firm providing specialist legal advice to the health, housing, regulatory and social care sectors. For over 40 years Capsticks has worked with the NHS, providing specialist full-service legal advice, so they truly understand the unique challenges and opportunities that trusts face. They advise on some of the most ground-breaking, high-value and politically sensitive cases across a vast range of practice areas including employment, procurement, real estate and litigation. Like the organisations they represent, making a positive impact on people's lives is important to them, and the work they do means just that. Capsticks pride themselves on being world-class in their services, taking a commercial approach and treating all clients, employees and stakeholders with kindness and respect.
Get in touch
www.capsticks.com/about-us
CIPFA
CIPFA is committed to changing lives for the better. As a global leader in public financial management and governance our aim is to make a difference to the world we live in. Our work enables people to prosper, protects the vulnerable and helps sustain the environment for future generations.
Get in touch
@CIPFA
www.linkedin.com/school/cipfa
www.cipfa.org
Defence Medical Services (Reserves)
Reservists in the Defence Medical Services (Royal Navy, Army and RAF) provide medical care to sick and injured military personnel and others in a range of uniquely challenging operational and training environments around the world. The training and experience they gain in the reserve is beneficial for them, their employer and their patients.
Get in touch
@DMS_MilMed
Defence Medical Services (Reserves) - GOV.UK (www.gov.uk)
Doccla
Further information will be available soon.
Dukfield Group
Dukefield Group have four businesses that operate in partnership under the Dukefield Group – Dukefield Energy, Dukefield Foodservice, Dukefield Procurement and Dukefield Print Solutions. Across the Dukefield Group of businesses, we have extensive experience in compliant public sector procurement and associated services.
Get in touch
https://www.linkedin.com/company/dukefield-group
www.dukefield.co.uk
GatenbySanderson
GatenbySanderson is the UK’s leadership expert across public services and the number one provider of services to recruit senior executive and board members for NHS providers, ICBs and Arm’s Length Bodies. We single-mindedly focus upon promoting and delivering diversity and inclusion – we have the largest track record across the public sector in placing senior diverse appointments.
Get in touch
@GatenbyS
www.linkedin.com/company/gatenbysanderson
www.gatenbysanderson.com
General Medical Council
General Medical Centre works to protect patient safety and support medical education and practice across the UK. We do this by working with doctors, employers, educators, patients, and other key stakeholders in the UK’s healthcare systems.
Get in touch
@gmcuk
www.gmc-uk.org
Health Service Journal (HSJ)
HSJ provides a deep understanding of the NHS through a wide range of services and solutions – news, analysis, insight, data, live networking events and a unique best practice database – aimed at professionals in the UK healthcare industry.
HSJ employs the largest team of expert healthcare analysts and journalists in the UK, who provide unparalleled news and analysis on national policy decisions and deliver the most up-to-date information on developments within the NHS.
HSJ will join us as our media partner for this year's annual conference and exhibition.
Get in touch
@HSJnews
www.hsj.co.uk
HSJ.Membership@wilmingtonhealthcare.com
Hempsons
Hempsons, a specialist health and social care law firm working across the public, private and third sectors, act for over 200 NHS organisations nationwide on strategic and operational issues including integrated care, collaborations, STPs, service reconfigurations, estates projects and workforce. Hempsons continue to support their NHS trust clients through the COVID-19 pandemic and have worked with NHS Providers on a joint publication COVID-19: Key legal considerations arising from the pandemic, which looks at the legal liabilities that are likely to arise due to the environment created by the pandemic and suggests ways in which trust boards could respond. Please see Hempsons webinars and podcasts for advice on a range of legal issues.
Get in touch
@hempsonslegal
www.hempsons.co.uk
Hunter Healthcare
Hunter Healthcare is an award winning resourcing business that places people at the epicentre of healthcare. Where disciplines, geography and potential intersect. We match the future of the industry with the people who’ll build it.
Get in touch
@hunterhealthuk
www.hunter-healthcare.com
ISIO
Further information will be available soon.
Lapsafe
Lapsafe is the industry's leading expert in providing self-service IT solutions. Specialising in providing safe power management for laptops, iPads, tablets, and other such devices in volume. Our smart lockers are used by the NHS, London Ambulance Service, Universities and Colleges to name but a few and can loan devices 247 without staff interaction.
Get in touch
www.lapsafe.com
MIH Solutions
We specialise in working in partnership with the NHS and other healthcare organisations, and our team has many years’ experience of working either with or within the service. Our portfolio covers everything from strategy, communications, PR, staff engagement and stakeholder management, to preparing Boards for CQC inspections, executive coaching, training, facilitation and organisational change.
Get in touch
@MIHSolutions
www.linkedin.com/company/mih-solutions-make-it-happen
www.mihsolutions.co.uk
Newton
Newton support health organisations and health and social care systems to redesign ways of working and implement measurable and sustainable change which is better for people, better for staff and delivers real financial benefit. They are specialists in tackling highly complex challenges, by designing and implementing the operational, digital and people-centred change that needs to happen to solve them. Newton work side by side with their clients, to bring insights which drive change, working together to design, implement and sustain lasting improvement. Their clients value them for their ability to embed sustainable change by working from the ground up-uncovering the root causes of the trickiest problems, supporting leadership to act on this information and working as part of their frontline teams to deliver real change. Newton have a strong track record in doing this across whole health and care systems, helping system leaders to align their vision and strategy and translating that into an operational blueprint which they then co-design and deliver to fit the local situation. In one recent engagement, Newton helped to deliver an integrated model for urgent and intermediate care services for older people which is forecast to achieve more than £40m savings since the programme began. They put 100% of their fixed implementation fee at risk against achieving measurable results.
Get in touch
@Newton_Europe
www.newtoneurope.com
NHS Arden and Gem CSU
NHS Arden & GEM delivers a diverse portfolio of solutions that support provider organisations to deliver their Triple Aim Duty of better health and wellbeing for everyone, better quality of health services for all individuals, and sustainability of resources.
Come and speak to our experts about how our business intelligence, population health management, service transformation, digital transformation and healthcare consultancy services can help your organisation to deliver your vision for efficient, integrated healthcare.
Get in touch
@ardengem
www.ardengemcsu.nhs.uk
NHS and Care Volunteer Responders
NHS and Care Volunteer Responders is a flexible volunteering programme supporting the NHS and adult social care across England. Our volunteers take on a range of activities to support the NHS and people drawing on social care such as friendly phone calls and help with shopping and prescription deliveries.
Get in touch
@VolResponders
www.linkedin.com/company/vol-responders
www.nhscarevolunteerresponders.org
NHS Charities Together
NHS Charities Together is the national charity caring for the NHS. We support a network of over 230 NHS charities based in acute and specialist hospitals, ambulance, mental health and community services across Trusts and Health Boards throughout the UK, helping the NHS go further for everyone.
Get in touch
@NHSCharities
www.nhscharitiestogether.co.uk
NHS Leeds and York Foundation Trust Andrew Sims Centre
The Andrew Sims Centre provides CPD courses for medical and healthcare professionals, specialising in mental health and learning disabilities. The objective is to deliver exceptional, affordable and accessible training events for all healthcare professionals throughout their careers. The Centre offers a professional Event Management Service to other organisations in the UK.
Get in touch
@AndrewSimsCtr
www.andrewsimscentre.nhs.uk
NHS Midlands and Lancashire CSU
We’re NHS Midlands and Lancashire CSU; in collaboration with fellow health system support providers and specialist partners, we can help improve patient services and outcomes while delivering value for money.
Get in touch
@MLCSU
www.midlandsandlancashirecsu.nhs.uk
NHS Professionals
Established in 2001 as a Special Health Authority (SpHA) and then incorporated as a limited company in 2008, NHS Professionals are experts at putting people in places to care within NHS Trusts and the wider healthcare system in England. We have over 50 client Trusts and 190,000 healthcare professionals registered with us. We align our vision and objectives with those of the NHS and our teams use their specialist healthcare knowledge to deliver bespoke recruitment solutions to Bank Members and Trusts. These can range from local shift cover at short notice, through to national and international workforce campaigns.
Uniquely, we are owned by the Department of Health and Social Care. This means that we stand apart from other recruitment organisations because we enable significant reinvestment back into the wider healthcare economy. In 2021-22, this equated to over £18million, in addition to associated workforce efficiencies and savings made by individual NHS Trusts.
Get in touch
@NHSPBank
www.nhsprofessionals.nhs.uk
NHS Providers
NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million staff.
We are an outstanding membership organisation for all NHS providers, unrivalled in the influence, voice and support we offer our members. We work across a range of disciplines, including policy and analysis, communications and media, support and training and public affairs and influencing.
Get in touch
@NHSProviders
www.nhsproviders.org
NHS Resolution
NHS Resolution is an arm's length body of the Department of Health and Social Care. We provide expertise to the NHS on resolving concerns and disputes fairly, sharing learning for improvement and preserving resources for patient care. Our four main functions are Claims Management, Practitioner Performance Advice, Primary Care Appeals and Safety and Learning.
Get in touch
@NHSResolution
https://www.linkedin.com/company/nhs-resolution
www.resolution.nhs.uk
NHS Retirement Fellowship
The NHS Retirement Fellowship operates in a complex and challenging market for retirement services where annually 90,000 NHS and Social Care Retirees leave the NHS following the completion of their careers. Accordingly, the Fellowship is innovating its services to the changing market where increasingly new retirees require a more active and digital based retirement often with many competing interests for their retirement time. The Fellowship welcomes NHS Retirees to join and enhance their retirement lifestyle.
Get in touch
@nhsretire
www.nhsrf.org.uk
maxietom@yahoo.com
07969 056 939
NHS SCW
Recovering and restoring services, the changing needs of populations, squeezed budgets, a workforce that’s struggling to cope with demand. These are just some of the many challenges keeping you up at night. NHS SCW know that, more than ever, you need support to find solutions to your pinch-points. As an NHS organisation bringing together some of the brightest and best in health and social care, NHS SCW is perfectly placed to help you define your issues and co-design solutions. As partners, we’ll support you at every step of your journey to overcome the pandemic pressures and ultimately, to help you provide the best possible care to people.
Get in touch
@NHSscw
www.scwcsu.nhs.uk
NHS Supply Chain
NHS Supply Chain manages the sourcing, delivery and supply of healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.
Managing more than 4.5 million orders per year, across 94,000 order points and 15,000 locations, NHS Supply Chain systems consolidate orders from over 800 suppliers, saving trusts time, money and duplication of overlapping contracts.
A new operating model, launched fully in 2019, aligned to Lord Carter’s review of efficiencies in hospitals, had been designed to help the NHS deliver clinically assured, quality products at the best value, through a range of specialist buying functions. Its aim is to leverage the buying power of the NHS to negotiate the best deals from suppliers and deliver savings back into NHS frontline services.
Get in touch
@NHSSupplyChain
www.linkedin.com/company/nhssupplychain
www.supplychain.nhs.uk/about-us
communications@supplychain.nhs.uk
NHS Workforce Race Equality Standard
Implementing the Workforce Race Equality Standard (WRES) is a requirement for NHS commissioners and NHS healthcare providers including independent organisations, through the NHS standard contract.
This is important because multiple studies demonstrate that a motivated, included and valued workforce helps deliver high quality patient care, increased patient satisfaction and better patient safety.
NHS providers are expected to show progress against the nine WRES indicators, including a specific indicator to address the low numbers of BME board members across the organisation.
Get in touch
@WRES_team
www.england.nhs.uk/about/equality/equality-hub/workforce-equality-data-standards/equality-standard
england.wres@nhs.net
Oxehealth
Oxehealth is a global leader in vision-based patient monitoring – dedicated to helping clinicians deliver safer, higher-quality and more efficient mental health inpatient care. As members of the NHS Confederation, Oxehealth partners with half of NHS England’s mental health providers and has supported more than 30 million hours of patient care.
Get in touch
@Oxehealth
www.linkedin.com/company/oxehealth
www.oxehealth.com
Patchwork Health
Patchwork Health is on a mission to make flexible and sustainable working a reality for all healthcare staff. Their fully integrated workforce management solution helps optimise outcomes for organisations, managers, staff and patients. Built by a team of healthcare veterans, and co-created with the NHS, their technology and services have been embraced by over 100 healthcare sites.
Get in touch
@heypatchwork
www.linkedin.com/company/heypatchwork
www.patchwork.health
Providers Deliver
Further information will be available soon.
The Health Foundation
The Health Foundation is an independent charity committed to bringing about better health and health care for people in the UK. We have three key priorities: Improving people’s health and reducing inequalities, supporting radical innovation and improvement in health and care services, and providing evidence and analysis to improve health and care policy.
Get in touch
@HealthFdn
www.health.org.uk
Thiscovery
THIS Labs is reshaping the way improvement, innovation and transformation is done in health and care. Its platform, Thiscovery, enables large numbers of people interacting with the health and care system to improve services.
Get in touch
@ThiscoveryOrg
www.linkedin.com/company/this-labs
www.thiscovery.org
Virginia Mason Institute
Virginia Mason Institute has partnered with the NHS for over 14 years, having established an international reputation for building safe, high quality, sustainable healthcare organisations that deliver continuous improvement. Their experts work with executive teams in a variety of ways whether to develop organisational goal alignment and focus, leadership effectiveness, improving quality and safety of care, or accelerated approaches for solving some of the most challenging issues in healthcare today including reducing staff burnout and increasing resilience, eliminating backlogs and building capacity, systematizing health equity, and improving virtual care.
An ever-changing complex environment like 21st century healthcare needs new management and leadership approaches like our ‘World-Class Management’ and ‘Authentic Leadership’ programmes that leverage proven approaches to engage staff, deliver everyday improvement, and build a nimble, flexible workforce.
Virginia Mason Institute specialise in helping organisations establish a new or existing single improvement methodology - a management system they can proudly call their own that engages and empowers people at all levels to deliver the best care to their communities. By helping organisations build internal capability and capacity with new tools and innovations and coaching the board to the ward, they excel at building cultures that enable real change, accountability, and self-sufficiency.
Get in touch
www.virginiamasoninstitute.org/europe
www.virginiamasoninstitute.org/resources/
info@virginiamasoninstitute.org
Sponsorship and Exhibition
Last year's Annual Conference and Exhibition saw record breaking numbers, as we welcomed 900 delegates to the conference, and heard from over 50 speakers across 30 conference sessions. Find out about all of our sponsorship and exhibition packages for our 2023 conference here.
Book your place
Tickets are now available for delegates to book on to attend Annual Conference and Exhibition 2023.
Group offer
It's really productive to attend events with your colleagues to discuss and develop ideas that can be applied to your organisation, therefore we're offering discounted group bookings where you can buy three places and get the fourth free.
Development offer
NHS Providers is committed to being inclusive. We celebrate and champion diversity and seek out different viewpoints wherever possible.
We’re dedicated to helping support professional development for you and your senior managers so we’re offering members half price tickets for those looking to develop their leadership careers in health. The offer is open to anyone below board level, providing a unique opportunity for them to develop their leadership mind-set by taking time out of the office to learn, network and debate amongst senior health professionals.
Your future leaders will benefit from:
- The chance to raise their profile, network and learn from NHS trust leaders alongside wider healthcare stakeholders.
- Gaining transferable skills and learning to improve their work.
- The opportunity to delve into the common challenges they may face and work through them with others who may have overcome the same difficulty.
We understand that there is strength in diversity and would like to ensure that those who would like to attend Annual Conference and Exhibition get the chance to. Please contact our events team at events@nhsproviders.org for the development place offer discount code.
Ticket prices
Member
Not for profit / Charity
Commercial
Associate/ Panel / Connect partners
Terms and conditions
Discounts and Payments
- Group discount applies to conference places only and not dinner places.
- Only a single discount can be applied to each booking.
- A mixture of one day and full conference bookings can be made however discounts will be applied separately to the multiples of one day and full conference tickets.
- A mixture of delegate categories within a group (e.g. member and non member tickets) is not possible, they must be booked separately.
- Invoices must be settled within 30 days and at least two weeks before the event or admission may be refused. If payment has not been made in advance of the event, please ensure you have a credit/debit card with you and payment can be taken at registration.
- Invoices can be paid via credit/debit cards or BACS by invoice (a PO number is mandatory when booking).
Cancellation policy
- 4 weeks+ prior to the conference start - Any cancellations will incur a £100.00 fee per delegate.
- 17 October 2023 to the conference start - 100% of the value of the delegate/dinner place(s) cancelled is non - refundable.
- If a cancellation is made within a group booking the discount for the remaining members will also be re-calculated. Any refunds will be paid via the original payment method.
- These charges cover the administration costs we incur on cancellation.
- Cancellations can be completed via the booking website or via email: events@nhsproviders.org
- Refunds will be processed after online booking for the event has closed.
Delegate information
- Registration details will be sent one week before the event.
- All changes to delegate names, job titles and organisation must be made two weeks prior to the event. Unless you specify when booking, you will be added to the delegate list that may be circulated to conference delegates and exhibitors. After this time changes will not be reflected in the delegate list.
- Amendments to delegate information can be made at the registration desk at the event.
- Delegate substitutions are possible, changes can be made through the booking website or by email to events@nhsproviders.org
- There may be a photographer and sessions may be recorded at the event, photographs and videos of delegates may be used on future marketing materials. If you do not want your photograph to be taken or used in this way please notify a member of staff on site.
- Programme details are correct at time of going to press. We reserve the right to make changes where necessary.
Data protection
- If you opt in during the booking process, we will include your personal details on the delegate list which may be given to delegates, sponsors, and exhibitors. The delegate list includes name, job title and company information but not contact details.
- Your delegate badge will contain your personal details such as your name, job title and organisation, if you choose to be scanned by an exhibitor your information will be shared with them.
- During the online registration process, we will also request authorisation to share delegate personal information such as name, organisation, dietary requirements with the venue and/or other suppliers at the conference.
Photography and filming
- Please note that filming and photography may be taking place at the conference for promotional purposes. If you would prefer not to be captured please let the conference staff know on the day.
accommodation
We have negotiated specially selected rates with our hotel partner. The accommodation on offer is all located close to the venue and offers a range of discounted rates.
You can download a hard copy of the booking form here.
Contact us
To find out more about the conference, please contact our events team by emailing events@nhsproviders.org