Amid all the challenges trusts face, quality and safety of care remains paramount.
The first report in our new series explores how trusts have responded to feedback from Care Quality Commission in a positive and systematic way, encouraging ideas that have made a difference.
Chris Hopson, NHS Providers chief executive, discusses the recent CQC briefing with chief inspector Professor Ted Baker.
Will Warburton, Health Foundation director of improvement considers organisational approaches to improvement ahead of our annual conference.
Will Warburton
Chris Hopson looks at the impact of ambulance handovers on patients and why everyone in the NHS needs to help rebalance the safety risk.
Chris Hopson
In this episode, Adam Brimelow invites Dave West, HSJ deputy editor, and Chris Hopson, NHS Providers chief executive, to reflect on key speeches from NHS Providers annual conference 2021.
Keegan Shepard highlights the importance speaking up makes to the experience of staff and the safety of patients, and calls for the progress made across the NHS to continue.
Keegan Shepard
Kerry Robinson shares some actions that can help board members get closer to staff members' experience of improvement, to better enable and empower them to make positive changes for patients.
Kerry Robinson
Miriam Deakin responds to Care Quality Commission's 'Adult inpatient survey 2020'.
Dr Amar Shah discusses what board members can do to support the adoption of best practice quality improvement approaches in the design of place-based and integrated care systems.
Dr Amar Shah
Dr Amar Shah shares his reflections on how a systematic approach to improvement could be delivered outside the boundaries of a single provider.
Dr Amar Shah
Ben Gadd and Amanda Nash share their experiences about how video and telephone consultations are being received and the potential lessons that can be learned.
What lessons have been learnt so far as part of our trust-wide improvement programme? Our new Board bites briefing rounds-up the learning.
Melissa Lin discusses how process improvement can enhance patient access through shedding a spotlight on the work done at the virtual fracture clinic at Surrey and Sussex Healthcare NHS Trust.
Melissa Lin
NHS Providers seventeenth edition of the biannual performance report, reflecting on March 2021 to September 2021.
Nicola Burgess discusses how informal engagement such as a catch up over pizza and knowledge-sharing amongst providers can lead to sustainable quality improvement in the NHS.
Nicola Burgess
