Quality

Amid all the challenges trusts face, quality and safety of care remains paramount.

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Blog
29 Nov 2021

As we head into a tough winter, the NHS is under huge pressure

Chris Hopson looks at the impact of ambulance handovers on patients and why everyone in the NHS needs to help rebalance the safety risk.

Chris HopsonChris Hopson
Video / audio
25 Nov 2021

The Provider Podcast - NHS Providers: Annual Conference 2021

In this episode, Adam Brimelow invites Dave West, HSJ deputy editor, and Chris Hopson, NHS Providers chief executive, to reflect on key speeches from NHS Providers annual conference 2021.

Blog
29 Oct 2021

Opening up to the power of speaking up

Keegan Shepard highlights the importance speaking up makes to the experience of staff and the safety of patients, and calls for the progress made across the NHS to continue.

Keegan ShepardKeegan Shepard
Blog
20 Oct 2021

Walking the talk: Board actions that enable improvement

Kerry Robinson shares some actions that can help board members get closer to staff members' experience of improvement, to better enable and empower them to make positive changes for patients.

Kerry RobinsonKerry Robinson
News
19 Oct 2021

Inpatient survey findings reflect incredible pressures

Miriam Deakin responds to Care Quality Commission's 'Adult inpatient survey 2020'.

Blog
11 Oct 2021

Quality in the design of integrated care systems

Dr Amar Shah discusses what board members can do to support the adoption of best practice quality improvement approaches in the design of place-based and integrated care systems.

Dr Amar ShahDr Amar Shah
Blog
04 Oct 2021

Leading improvement beyond the boundaries of our organisations

Dr Amar Shah shares his reflections on how a systematic approach to improvement could be delivered outside the boundaries of a single provider.

Dr Amar ShahDr Amar Shah
Blog
27 Sep 2021

What patients and staff really think about remote consultations

Ben Gadd and Amanda Nash share their experiences about how video and telephone consultations are being received and the potential lessons that can be learned.

Briefing
24 Sep 2021

Trust-wide improvement: Board bites

What lessons have been learnt so far as part of our trust-wide improvement programme? Our new Board bites briefing rounds-up the learning.

Blog
22 Sep 2021

Patients shouldn't wait: Enhancing patient access with process improvement

Melissa Lin discusses how process improvement can enhance patient access through shedding a spotlight on the work done at the virtual fracture clinic at Surrey and Sussex Healthcare NHS Trust.

Melissa LinMelissa Lin
Report
14 Sep 2021

NHS Providers performance report September 2021

NHS Providers seventeenth edition of the biannual performance report, reflecting on March 2021 to September 2021.

Blog
17 Aug 2021

Can pizza lead to sustainable quality improvement in the NHS?

Nicola Burgess discusses how informal engagement such as a catch up over pizza and knowledge-sharing amongst providers can lead to sustainable quality improvement in the NHS.

Nicola BurgessNicola Burgess
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