Staff engagement: all aboard
15 June 2016
- A new report looks at the work vanguards are doing to engage their staff in the design and delivery of new care models
- Four case studies are included from: All Together Better Dudley; Barking and Dagenham, Havering and Redbridge System Resilience Group; Better Care Together – Morecambe Bay Health Community; and East and North Hertfordshire Clinical Commissioning Group
- The report from NHS Providers, NHS Clinical Commissioners, NHS Confederation and the Local Government Association is the second in a series of two, the first focused on new models of care and prevention
We have produced a handy guide to the work vanguards are doing to engage their staff in the design and delivery of new care models.
Published in association with NHS Clinical Commissioners, NHS Confederation and the Local Government Association, New care models and staff engagement: All aboard aims to help spread the learning from the vanguard programme across the health and care sector.
Making new care models a reality across the health, care and voluntary sectors depends on people. The NHS Five year forward view recognised this:
“Healthcare depends on people — nurses, porters, consultants and receptionists, scientists and therapists and many others. We can design innovative new care models, but they simply won’t become a reality unless we have a workforce with the right numbers, skills, values and behaviours to deliver it.”
The new publication contains four case studies which examine the ongoing work of NHS and local government organisations that are ensuring staff are at the heart of all decisions about new models of care in local areas. They are:
- All Together Better Dudley (multispecialty community provider)
- Barking and Dagenham, Havering and Redbridge System Resilience Group (urgent and emergency care)
- Better Care Together – Morecambe Bay Health Community (integrated primary and acute care system)
- East and North Hertfordshire Clinical Commissioning Group (enhanced health in care homes)
Common themesThe publication provides readers with a number of principles to help them in the planning the engagement of staff when developing new models of care.
- Enabling different groups of staff across organisations to ‘break down the barriers’ so people can break out of old working patterns and think differently.
- Recognising that those on the front line of care have the best ideas about how to improve it – but need to feel empowered to do so.
- Recognising that if staff feel that their contribution is valued, they will want to do all they can to make new care models a success.
We hope the experiences featured in this publication will help our members as they develop new care models.
This publication is the second in a series of two. The first publication, focused on new models of care and prevention, was published at the end of May and is available to download.
You can also see our other resources aimed at spreading the work of the vanguards, which include an animation explaining new care models, downloadable factsheets, and a series of podcasts.