Catherine leads our policy work on quality. She has a background in patient safety, and worked on both of the national patient safety campaigns for England launched by the Department of Health and Social Care since 2008, Patient Safety First and Sign up to Safety. She also has experience in running national engagement programmes related to a variety of health policy.
Our response to the NHS Engand and Improvement consultation on Patient Involvement in Patient Safety.
The draft Complaints Standard Framework is a welcome step in offering clear guidance for trusts but there are areas where the guidance could be finessed and further developed.
Catherine Harrison discusses psychological safety during the pandemic and why it is important for the wellbeing of health and care workers.