NHS Providers launched the Right place, right time commission in 2015 to capture good practice with regard to transfers of care in all settings involving our members – across acute, community, mental health and ambulance services.

Right place, right time: better transfers of care

Led by the former care minister and current chair of the Tavistock and Portman NHS Foundation Trust, Paul Burstow, the commission's report offers practical approaches, drawing on good practice in health, local government, social care and housing, and supports members to tackle the causes of delayed transfers of care in all settings. The report was launched at NHS Providers' annual conference and exhibition at the ICC in Birmingham, 11 November 2015.

This documents provides an overview of all the submissions the commission received, outlining examples of good and emerging practice from around the country. Submissions were received from colleagues in physical and mental health, social care, housing and academia, as well as national bodies.

If you would like more information regarding any of the outline case studies included in this document, please contact Martha Everett.