Digital Download: Understanding what users need

All NHS trusts have established ways of bringing patient and service user views to the board. But how close are you to your users' digital experience? At our development sessions and peer learning events, trust leaders have shared some practical ideas to bring these essential stories and viewpoints to the board's attention. This board briefing note sums up what we've heard so far. 

This Digital Boards Digital download is the first in a series, designed to highlight key messages we've heard from NHS boards on topics identified as most important. 

 

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