Staff survey shows more to do to improve support culture in NHS
26 February 2019
- NHS England has published The 2018 Staff Survey of NHS trusts and foundation trusts, which finds that more than seven in ten staff would recommend their organisation to their family and friends for treatment.
- Increasing numbers of staff would also recommend their own organisation as a place to work.
- Just under one in five staff reported personally having experienced harassment, bullying or abuse at work from other colleagues.
- Increasing numbers of staff reported both their organisation taking action following errors, incidents or near misses to ensure they don’t happen again and that staff are given feedback about changes made in response to those errors.
Responding to the NHS Staff Survey 2018, the deputy chief executive of NHS Providers, Saffron Cordery said:
“In spite of the pressures they face NHS staff remain positive and dedicated to the NHS.
“It is welcome that the recent Agenda for Change reforms have improved staff satisfaction with pay. Relationships with managers have improved and more respondents have recommended their organisation as a good place to work.
Relationships with managers have improved and more respondents have recommended their organisation as a good place to work.
Deputy Chief Executive
“But it is clear that rota gaps and staff shortages are piling pressure onto existing staff. More staff are reporting that their health and wellbeing has been impacted by work-related stress while satisfaction with the quality of work and care they can provide has fallen. It is disappointing to see that more staff are experiencing instances of bullying or harassment by colleagues.
We can only address workforce challenges by urgently tackling the growing number of vacancies within trusts and ensuring people want to stay within the NHS. To do this, we must ensure that staff feel valued, are supported and have equal opportunities to develop their careers.
Deputy Chief Executive
“We can only address workforce challenges by urgently tackling the growing number of vacancies within trusts and ensuring people want to stay within the NHS. To do this, we must ensure that staff feel valued, are supported and have equal opportunities to develop their careers.”