This session took place in June 2021 and provided an opportunity for delegates to hear directly from trust leaders on the improvement successes of their organisations during the pandemic, what worked well, what didn’t work and why, whether these changes were sustainable, and what COVID-19 has taught trust leaders about the way they lead and support improvement in their organisations.
Chair:
Miriam Deakin, Interim deputy chief executive, NHS Providers
Panellists:
Michael Wilson CBE, Chief executive, Surrey and Sussex NHS Foundation Trust
Sue Jenkins, Director of Kaizen, Surrey and Sussex NHS Foundation Trust
Kerry Robinson, Executive director of performance, improvement and operational development, The Robert Jones and Agnes Hunt Orthopaedic Hospital
Alyson Jordan, Managing director, support and Clinical Services Unit, The Robert Jones and Agnes Hunt Orthopaedic Hospital
David Lowe, Improvement and organisational development manager, The Robert Jones and Agnes Hunt Orthopaedic Hospital
