Developing an organisational approach to improvement in health care is a journey that can take several years. It requires corporate investment in infrastructure, staff capability and culture over the long-term. These resources explain why organisation-wide improvement in health care matters, and how to get started.

  • The Improvement Journey: a report which draws on the learning and insights that the Health Foundation has generated over the past 15 years from funding and evaluating improvement at team, organisation and system level.
  • Six key steps: a quick read summary from a presentation to trust leaders at NHS Providers annual conference and exhibition 2019 by Will Warburton, then director of improvement at the Health Foundation.
  • Building the business case for quality improvement: a framework for evaluating return on investment: An article by Dr Amar Shah, consultant forensic psychiatrist and chief quality officer at East London NHS Foundation Trust, on creating a business case for QI and how to determine a ROI.
  • Board bites: practical, actionable insights from board level peers that may help sustain the gains made as a result of the pandemic and respond to the scale of the challenges ahead. This digest was derived from a series of webinars exploring: the latest evidence and research on the implications of COVID-19 for trust-wide improvement; improvement successes of organisations during the pandemic, from the perspective of trust leaders; and how improvement across a ‘place’ can be delivered.
  • NHS-VMI partnership evaluation CEO interview with Michael Wilson CBE: the then chief executive at Surrey and Sussex Healthcare NHS Trust details their journey from ‘worst trust in England’ in 2010 to a CQC outstanding rating in 2019.