Following the conclusion of the 2023/24 planning round, a demand and capacity sub-group of the Elective Activity Coordination Team (EACT) was formed, which consisted of operational, performance and business intelligence leads from all four acute providers in Lancashire and South Cumbria (LSC).
They were very keen to ensure that the tool was understood and bought into by each provider through their chief operating officer and it was therefore presented to the Lancashire and South Cumbria Provider Collaboration Board (PCB) elective recovery programme board. The tool was also taken on a 'presentation roadshow' to wider groups of operational managers at each trust to explain to people why and how the tool was developed and the value it brings. This was crucial, as the introduction of the tool meant a change to business as usual for colleagues and if the teams at each trust didn't buy into the tool, then it would be challenging to use it to maximise effect across the system.
The elective recovery programme team think that the success of the tool is due to the fact that everyone has helped create it and contribute to the methodology. This is key to each provider acting upon the insights it produces. A broad range of colleagues, including business intelligence, performance and operational leads from across the providers have been involved in the tool's development and its methodology; it has been a wholly iterative and collaborative process.