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About this guide
What makes a successful strategy
Questions for boards
Why invest in digital?
Understand the trust context
Understand the system context
Map your services
Understand your users
Decide your approach to technology
Decide where to start
Make choices
Set Actions
From strategy to delivery
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Building a digital strategy

Building a digital strategy

March 2021

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Previous Editions

A new era of digital leadership 10 / 2019 Building and enabling digital teams 11 / 2020