The NHS Providers team recently spoke to Daren Mochrie, chief executive of the North West Ambulance Service (NWAS) and newly appointed chair of the Association of Ambulance Chief Executives (AACE).

We asked Daren about his reflections and learnings from the pandemic to date, the challenges faced by the ambulance sector, how trusts have come together to overcome these challenges, and what trusts need from national/regional bodies to support their response to future COVID-related demand and returning to near-normal levels of non-COVID health services.

We are grateful to Daren and the AACE team for taking the time to contribute to this publication.