Defining Digital

Within the NHS provider sector, the responsibility for digital transformation sits with the trust board. 
Each board member should be championing digital as a key enabler of their trust's strategic goals. These resources can equip boards to understand what 'digital' means and what questions they should be asking as leaders of their organisations.




  • A new era of digital leadership, executive summary and questions for boards (3 minute read) | Read the executive summary from our Digtial Boards leadership guide, including the key questions board leaders can use to assure themselves on digital transformation.   
  • What should I be doing as a board member? (3 minute read) | This one pager covers the questions different board members may want to use to reflect on their own digital capabilities.   
  • Internet-era ways of working (3 minute read) | In this short blogpost, Tom Loosemorepartner at Public Digital, sets out twelve ways leaders can apply internet-era ways of working within their organisation.
  • What a digital organisation looks like (10 minute read) | Digital transformation expert Janet Hughes explores the different ways of creating digital organisations and suggests ideas on where to start.
  • A new era of digital leadership (Long read) Our first guide, published as part of the Digital Boards programme, provides an overview of good digital leadership, including pre-conditions for success, case studies from the NHS and lessons from other sectors.
  • Digital dipping: an introduction for senior level leaders (Long read)This slide deck from BCS, The Chartered Institute for IT, includes an overview of what it means to be digital, alongside some common terms used in digital transformation. This is a useful resource for those looking to familiarise themselves with foundational concepts.



  • Introducing Digital Boards (5 minutes) | Saffron Cordery, deputy chief executive at NHS Providers and Andrew Greenway, partner at Public Digital, introduce the new NHS Providers Digital Boards programme, delivered in partnership with Public Digital, and available to all NHS trust boards.


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