User research masterclass: why understanding your patient and service users is key to digital transformation

Date: 09 February 2022

Time: 12:00

Venue: Virtual event via Zoom

Register interest


This practical masterclass workshop is an opportunity for board leaders to familiarise themselves with internet-era skills and increase understanding of the need to champion these skills within the workforce.

This workshop will focus on the importance of understanding patient and service user needs and how building this understanding and investing in these skills is key to digital transformation. 

The workshop on Tuesday 25 January 2022 is now fully booked.

Due to high demand, we have added an additional date of Wednesday 9 January 2022 from 12:00 - 13:30pm. We encourage you to register your interest early as we will be limiting places to ensure interaction. 


How do I book?

This event is for all board members – both executives and non-executives. Please register your interest and you will be contacted in due course for confirmation o your place, once the registration has closed. Further details, including the agenda and joining instructions for the session, will be circulated in due course.

If you have any questions about this event, please contact the digital boards team  


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