Manchester Resilience Hub
The Manchester Resilience Hub was set up in response to the Manchester Arena attack that happened on 22 May 2017. 22 people died and many more were injured; both physically and mentally. The hub is an all-age, psychology-led service established as a partnership between four local trusts. It provides outreach screening, triage and emotional well-being support, including referral into local mental health services when required, for those affected wherever they live in the UK. Professionals impacted by the attack are also supported by the Hub both directly, on a confidential individual basis, and through joint working with employers.
The innovative hub is the first of its kind and senior clinicians now visit conferences and other providers to share their learning. From the beginning they did things differently utilising an online screening function for anyone over 8 years old. More recently one day overcoming trauma workshops were designed and delivered for families and young people and virtual reality has been used to facilitate “visits” back to the Arena. Hub staff are now using their experience of working across all ages, and with families, to support the development of trauma-informed care and new ways of working in areas such as complex safeguarding.