Portsmouth Hospitals NHS Trust

Quality Governance and Risk Management - The heat map process 

In 2019 Portsmouth Hospitals NHS Trust refined its quality governance arrangements, to enhance stakeholder engagement and streamline processes.   

They developed a ‘heat-map’ diagnostic tool, which has the capacity to demonstrate: 

This has in result improved identification of actual or potential non-compliance with quality standards, enabling effective assessment and triangulation of evidence from a wide range of sources. These results along with an quality issues identified by stakeholders are discussed at the at monthly Shared Assurance and Improvement Programme meetings (SAIP), which are attended by the trust’s governance and nursing leads, and representatives of the CCGs, NHSE and Healthwatch. 

This approach enables shared analysis of potential or actual areas of concern, and triangulation of collective observations.  

Engagement of key stakeholders during SAIP has benefited the trust effectively deliver: 

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