Episode 39 - Providers Deliver: Tackling the care backlog

In this episode we kick-start our brand new Providers Deliver series, focusing on setting the scene for the episodes ahead and providing background and context to the range of care backlogs that the NHS is currently facing.

We hear from Anna Quigley, Ipsos research director, as she shares her latest insights on the impact of the pandemic on levels of public support for the NHS. Dr Bola Owolabi, NHS England and NHS Improvement director of health inequalities, joins us to reflect on the way the pandemic has exacerbated health inequalities and the importance of the NHS recovering services in an inclusive way.

We also hear from Miriam Deakin, NHS Providers director of policy and strategy, and Ella Fuller, NHS Providers policy advisor who explain between them the depth and breadth of care backlogs across the NHS and the impact of these on patients, their families and carers, NHS staff, and the wider system.

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Released: 19 May 2022

Episode 40 - Providers Deliver: Tackling mental health backlogs

This episode focuses on tackling mental health backlogs in the NHS. Hear from Rod Booth, South London and Maudsley NHS Foundation Trust director of performance, Neil Balmer, programme manager of South London Listens, and Albinia Stanley, community organiser in Southwark and Peckham, as they talk about how their Trust works with local partners.

Kelly Barker, Bradford District Care NHS Trust general manager for mental health services, and Helen Davey, Mind Bradford chief executive, share the pressures they have faced and how they have been working with voluntary and community organisations to better meet growing demand for the area’s adult community.

We also hear Sian Wimbury, Greater Manchester Mental Health NHS Foundation Trust deputy chief operating officer, and Jane Arands, strategic lead, who share their innovative ways of working collaboratively with other mental health trusts and private sector providers in the area through the northwest bed bureau.

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Released: Thursday 26 May 2022

Episode 41 - Providers Deliver: Tackling Hospital Backlogs

In this episode from our Providers Deliver season focuses on tackling hospital backlogs in the NHS. We begin by hearing from King’s College Hospital NHS Foundation Trust head of neurosurgery Ranjeev Bhangoo and Dr Clive Kay, chief executive at the trust whose neurosurgery team is using extra theatre time and capacity to carry out 750 more operations a year.

Dorset County Hospital NHS Foundation Trust clinical director of orthopaedics Colin Senior and James Smith an orthopaedic consultant and clinical lead for the assessment centre who have managed to reduce total waiting lists by 52%.

We also hear from Eilish Midlane, Royal Papworth Hospital NHS Foundation Trust chief operating officer and Alaina Yardley, lead cardiac physiologist, share their approach of using remote home monitors to follow-up with and among heart devices for thousands of patients.

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Released: Thursday 2 June 2022

Episode 42 - Providers Deliver: Tackling community and ambulance service backlogs

In this episode from our Providers Deliver season focuses on tackling community and ambulance backlogs in the NHS. We begin by hearing from Northumbria Healthcare NHS Foundation Trust's clinical lead for discharge and intermediate care Karen Hutton, and Marguerite Harvey, a clinical lead physiotherapist based in A&E, as they explain their discharge to assess new initiative which sees patients assessed in their own home.

Yorkshire Ambulance Service NHS Trust's clinical response and governance manager (and paramedic) Simon Jennings, and Charlotte Underwood, a nurse in their new clinical hub, share details of how the new hub in their emergency operations centre helps deliver the right care to patients first time.

We also hear from Julia Bryant, one of Wirral Community Health and Care NHS Foundation Trust's quality leads, and Emily McCardle, clinical lead and speech and language therapist, whose children's speech and language therapy team has been working to equip teachers virtually to support children with their language, communication and social skills. 

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Released: Thursday 9 June 2022