Providing for our members 2024-25

We are committed to effectively supporting our members through the unprecedented financial, structural and reputational challenges they currently face.

We have set out our ambition to expand the support we provide to meet our members' needs and recognise we need to very clearly demonstrate the service we are providing.

This report highlights how we have continued to work on behalf of our members, in the media, through our influence with stakeholders and government, and in offering them support. 

It sets out our key work and achievements over the past year, key services and support available, and our priorities for 2024/25.

Our detailed annual Providing for our members report is published and sent to members every April.

We also produce a Performance report each October as a mid-year update to highlight our key work over the preceding six months.