Interoperability and fragmented data silos

As we have previously covered, successful neighbourhood working depends on data flowing across organisations. A lack of seamless data flow leads to incomplete patient records in the community setting, forcing staff to use slow workarounds (e.g. telephone or paper), which creates inefficiency, increases administrative burden, and risks clinical safety due to delayed or missing information.

Boards should ensure their relevant teams have:

• Mapped key processes and systems that will support neighbourhood working.

• Be prepared to invest in extra infrastructure to support the necessary interoperability.