Elderly care benchmarking
Elderly care services remain a strategic focus for trusts that must provide high quality care for an increasingly ageing population. Despite a wealth of best practice guidance and audits of care for older patients, there has been no comprehensive comparison of how care pathways for older patients are delivered and managed in different trusts.
- Trusts that provide specialist early assessment of older patients in A&E have significantly fewer admissions and a lower length of stay.
- Trusts with integrated or collaborative working processes with non-acute services also achieve a lower length of stay for older patients.
- The availability of electronic information on quality measures such as malnutrition scores and in-patient falls for elderly care wards is an area that could be improved.
- Ensuring that the expert geriatric workforce is available at times of peak demand from older patients will improve operational efficiency.