Trust leaders have mountain to climb to restore public satisfaction in the NHS

Responding to new polling from the Health Foundation undertaken by Ipsos which found that public satisfaction with the NHS hit a record low before the general election, the deputy chief executive of NHS Providers, Saffron Cordery said:

"Despite their significant efforts, leaders across the NHS know they have a mountain to climb to restore public satisfaction in the NHS.

"It is deeply concerning that only 28 per cent of the public think the NHS is providing a good service nationally – a record low- and just as worrying that the majority of those surveyed expect the NHS, staffing pressures and waiting times to get worse over the coming year.

"NHS trust leaders are committed to restoring services and delivering high quality care. Due to the hard work of frontline teams, every effort is being made to tackle waiting lists and ensure people get the care they need as quickly as possible.

"But, as the latest NHS performance figures show, they know they still have a long way to go.

"Like the public, trust leaders want to see more being done to boost recruitment and retention of hardworking NHS staff.

"They also want to see more investment in crucial health services, including community, mental health, primary, social care and prevention services,  which would help our ageing population live healthier lives, improve preventative care and ease the burden on hugely overstretched hospitals and GP practices."