NHS Providers responds to CQC survey

A Care Quality Commission survey has found improved patient satisfaction levels in the past year but many aspects of inpatient care are worse than pre-pandemic. 
 
Daniel Elkeles, chief executive, NHS Providers, said: 
 
"While it’s good to see more people reporting a better overall hospital experience than last year, NHS trusts know they have much to do to restore people’s faith in the NHS.

"Nobody in the NHS wants patients to have long waits or ambulances forced to queue up outside hospitals. Patients have paid the price for longstanding pressures not just on stretched health services but on social care too. NHS trusts are committed to providing high-quality care, tackling waiting lists and ensuring people get the care they need as quickly as possible in hospital, mental health, community and ambulance services. 
 
"As the NHS works flat out to meet the government’s 10-year plan aim to move more care from hospitals to the community, ministers’ new ‘league tables’ can help to drive up standards and boost performance if they give people accurate and clear information about how well their local services are doing and what NHS providers have the power to improve."