Digital leadership in other sectors

Leaders who have delivered digital transformation in large organisation in other sectors reflect on the key ingredients for success and their lessons for board leaders. They suggest where NHS leaders can look to for best practice in terms of digital leadership.  


  • Digital transformation is a leadership problem (3 minute read) | Mike Bracken, partner at Public Digital, argues that service delivery, and therefore team culture empowered and enabled by leadership, is key to successful digital transformation.   
  • The Citizen-Centric Government (10 minute read) | Andrew Greenway, partner at Public Digital, explains why senior leaders need to understand the importance of being user-centred.   
  • The hidden obstacles to government digital transformation (long read) | This report from the Institute for Government explores the use of business cases within government and the way digital transformations are planned, implemented and lead.  


  • The Strategy is Delivery (11 minute) | Mike Bracken, partner at Public Digital, outlines why and how organisations can meet the needs of the digital era. This involves delivering at speed and requires leaders to prioritise delivery over process.   


  • The Provider Podcast Season Five Episode One (29 minutes) | Digital Boards: Lessons from other sectors | This episode is the first in our Digital Boards series, linking into our Digital Boards programme, we speak to three non-executive directors who share the lessons they've learnt from other sectors for digital transformation which can help shape the NHS' digital journey. This recording was taken from a live virtual Digital Boards event earlier in 2021, and is chaired by Chris Fleming, Public Digital.  Hear from non executive directors Sumit Biswas, South Central Ambulance Service NHS Foundation Trust, Pankaj Davé, University hospitals Dorset NHS Foundation Trust, and Lynne Mellor, York teaching hospitals NHS Foundation Trust.
  • The Provider Podcast Season Five Episode Four (24 minutes) | Digital Boards: Lessons from technology suppliers | In this episode of our Digital Boards season, Saffron Cordery speaks with UK based technology suppliers about the relationship between digital teams in the NHS and technology, and how to journey along that collaborative relationship. This episode welcomes Andreas Haimboeck-Tichy, IBM director, Health and Social Care Council at Tech UK chair, and Dorset HealthCare University NHS Foundation Trust non executive director, Shane Tickell, TempleBlack chief executive and founder and Health and Social Care Council at Tech UK vice chair, and Dr Nicholas Andreou, Locums Nest co-founder.