Communications leads network - 13 September 2018

Date 13 September 2018

Time 10:30

Venue Woburn Conference centre, 20 Tavistock Square, London, WC1H 9HQ

Book now

This is one of 13 professional networks that meet regularly (three times a year) to provide members with opportunities to:

Who is it for?

How do I book?

Attendance at the meetings is free for all members but you are asked to book in advance.
Members of the network will be emailed as soon as bookings have opened, usually 6 weeks beforehand.
If you have any questions, please contact our events administrator




13 September 2018, 10.30 – 3.40pm

Woburn House conference centre, 20 Tavistock Square,

London WC1H 9HQ  


Demonstrating strategic value through effective staff engagement strategies

Achieving effective and high quality engagement with staff was identified by communications’ leaders in the NHS Providers report, The State of NHS Provider Communications 2017/18, as one of the most critical areas where more progress is needed. This reinforces evidence from The King’s Fund and other organisations which shows high levels of staff engagement improves quality of care for patients and service users and helps lead to lower rates of sickness absence and staff turnover. This is a critical area where NHS communicators can play a lead strategic role. Our next communications network event will focus on strategies for improving staff engagement and what you can do within your trusts to make staff engagement a key priority.


10.00 – 10.30am


10.30 – 10.40am                                                                                                              

            Carrie-Ann Wade, Director of Communications, Engagement and Marketing, NELFT NHS Foundation Trust        

10.40 – 11.50am         

An update on latest strategic, policy and communications developments.

            Daniel Reynolds, Director of Communications, NHS Providers.

11.50 – 12.40pm

            Hear from a leading expert on what key strategies and approaches NHS communicators should be deploying to enhance staff engagement within their trusts.   

              Speaker TBC


12.40 - 1.40pm



1.40 – 2.50pm           

This session will feature trust communications leaders sharing best practice and learning in some critical areas of staff engagement practice,  that have enabled them to ‘demonstrate impact of high quality staff engagement and internal strategies’. Delegates are invited to pick two sessions to attend from the following three. Each will last for 30 minutes and will be repeated to enable delegates to attend two.

Kevin Jay, Head of Communications, Corporate Communications, Marketing and Engagement, NELFT NHS Foundation Trust. 

Laura Skaife-Knight, Director of Communications & External Relations, Nottingham          University Hospitals NHS Trust.

Jude Tipper, Head of Marketing, Communications and Engagement, South West Yorkshire Partnership NHS Foundation Trust.

2.50 – 3.40pm

Professor Kevin Money will lead a session on strategic communications, drawing on research insights he has gleaned from other sectors.
Professor Kevin Money, Director of the John Madejski Centre for Reputation, School of Marketing and Reputation at Henley Business School (TBC).


Wrap up and close

Any other business & date of next meeting

               The next meeting will take place on 22 January 2019 at Woburn House conference centre,

                20 Tavistock Square, London, WC1H 9HQ  

We use cookies to ensure you have the best possible experience on our website. By continuing we’ll assume that you are happy to receive them. Read our updated privacy and cookie policy. Close