Annual Conference and Exhibition 2018

9 -10 October, Manchester Central

Why attend annual conference?

The annual conference and exhibition is a unique experience where 600+ senior NHS leaders and ambitious health professionals can learn, discover, celebrate and shape the future together.

Annual conference 2018, taking place on 9-10 October, promises to be bursting with more key content on the topics that matter to you. Join us to discuss solutions to the sector's most pressing challenges, learn from best practice and discover innovations being led by other trusts.

Through diverse networking experiences and a comprehensive line up of expert speakers from within and outside the sector, annual conference will equip you with the tools to thrive in challenging times.

Register your place today

Conference strands

This year’s annual conference is all about change - exploring how providers are responding to the changes they face by bringing together organisations at the forefront of transformation in the sector. 


This strand will explore how trusts and their partners are improving care for patients and service users.

Supported by 

This strand will showcase how trusts are innovating through using new technology and other approaches to improving care, quality and efficiency.

This strand looks at how trusts and their partners are grasping the opportunities presented by local system working by changing how care is delivered through closer integration and collaboration.

Supported by 


This year's dynamic programme explores the keys issues that matter to you. You'll get the opportunity to debate, discuss and share ideas with expert speakers from within the healthcare sector and beyond. Hear from health leaders who are driving change across the sector and discover innovative solutions you can use in your organisation. We are delighted to announce that our chair for the day is Martha Kearney, broadcast journalist and BBC Radio 4 presenter. Follow @NHSProviders and #NHSP18 to be the first to hear about speaker updates.


Registration and exhibition viewing


Welcome and introduction

Opening address

Chris Hopson welcomes delegates and opens the conference with his perspective on the changes the sector is facing, giving an update on the opportunities and challenges facing NHS providers.


Plenary 1

Who is the NHS for? Lessons from mental health services

Back in the 1980s we saw one of the most radical service changes in the NHS’s history – moving mental health care out of asylums and into the community. The underpinning drivers for this were the humanity and quality of care provided, and the need to make structural changes to support this. What can we learn from this approach? How we keep humanity at the forefront of our minds when making these changes?


Exhibition, refreshments and networking


Breakout sessions – choose one

Winning the battle for hearts and minds: how to engage the public, staff and political leaders in much-needed service change

Hear success stories and discuss strategies for positively engaging the public, staff and politicians to drive forward transformation in the NHS.

Everyone's business: what role can trusts play in improving health and wellbeing of local communities?

Explore where trusts have had success in shaping the wider determinants of health and tackling health inequalities as part of the Five-year forward view commitment to deliver a 'radical upgrade' in prevention and public health.

Supporter session delivered by Newton

More information coming soon.



Exhibition viewing, lunch and networking


Lunchtime session

How can volunteering help reduce pressure on NHS trusts?

The NHS faces rapidly rising demand and its workforce is stretched to the limit. Innovative ideas are needed to reduce pressure on staff. One potential option is to encourage volunteers to play a greater role in supporting NHS staff to help improve patient care in hospitals. However, we are at the early stages of exploring these opportunities and efforts are rarely integrated into NHS delivery plans. This session, explores the potential opportunities for trusts.


Breakout sessions 2 – choose one

The digitisation of healthcare

Digital technology is transforming the delivery of health and social care. Learn more about the conditions for success and explore the opportunities for future digitisation

How do we ensure the successful uptake and spread of provider innovation across the NHS?

Improving the spread and adoption of new ideas across provider organisations has been signaled as a major priority for the NHS’s new 10 year plan. New ways of delivering care offer the NHS the prospect of a step change in quality and productivity, but achieving these benefits across the health service will require implementing them at scale. There are many successful interventions that fail to achieve the same impact elsewhere. Achieving the successful uptake of innovation and improvement is therefore going to require more sophisticated approaches to spread and adoption. This session explores practical learning from trusts involved in adopting new ideas and how other trusts can be supported to do so. It will draw on learning from a number of Health Foundation programmes.

Supporter session: to be announced

More information coming soon.



Exhibition, refreshments and networking


Plenary 2

The NHS 10 year plan: what should our priorities be?

The government has agreed a new five year funding settlement for the NHS. In return, the NHS has been charged with developing a 10 year plan to recover performance and transform services. Given the 3.4% average annual increases fall short of what independent experts say is needed, there will be difficult choices to make about priorities. This debate explores what the public should expect, where the extra funding should be targeted, and what reform needs to accompany it.   


Plenary 3

Mission possible: diversity and the leadership challenge

The NHS has a leadership crisis and it is insufficiently diverse. Nurturing talent and embracing diversity must go hand in hand. We explore what the NHS can learn about inclusion, diversity and equity and the contribution a diverse mind set makes to leadership from other sectors.


Closing remarks


Drinks reception served from the NHS Providers stand


Conference day 1 close


Conference dinner with after dinner speaker

Speaker: Florent Amion, Director, Vygon and President, Foundation Hospital Optimista

introduced by Andrew Foster CBE, Chief Executive, Wrightington, Wigan and Leigh NHS Foundation Trust

Staff are the NHS’ main asset, yet the latest NHS England staff survey revealed worrying signs of a workforce under increasing pressure, with higher levels of work-related stress. What would it take to change this and move to a model that truly engages and supports staff? Our after dinner speaker is an international expert behind the ‘optimistic hospital’ movement in Spain which is developing a humanistic management model that aims to align processes and people to guarantee a good organisational heath.


Registration and exhibition viewing


Breakfast sessions

Breakfast session 1: Developing the leaders of tomorrow: clinicians to CEOs

Strong clinical leadership lies at the heart of high performing health care organisations, yet we still struggle to encourage clinicians to make the move into senior leadership roles. As a recent NHS Providers and King’s Fund report showed, the insecurity, culture and the climate surrounding these top roles can often put off clinical leaders from taking on the challenge. This session focuses on what the barriers and enablers are, drawing on the personal experiences of current and former senior leaders.


Welcome address


Keynote address from the Secretary of State for Health and Social Care

Keynote address from the Secretary of State

Speaker: Rt Hon Matt Hancock MP, Secretary of State for Health and Social Care (invited)



Plenary 4

Making integrated care a reality: removing the barriers

As integrated care systems gather pace, what do these developments mean for patient care, staff and the future of the NHS? And what are the main barriers that need to be removed to unlock the potential of front-line organisations? This session will focus on local and international learning to integrating care and improving population health.


Exhibition viewing, refreshments and networking


Breakout sessions – choose one

One size does not fit all: organising to meet local needs

A range of vertically and horizontally integrated organisational forms are bringing about fundamental changes in the way services are designed, organised and managed. This session will explore the learning from these models and the benefits they are bringing.

Success factors for collaborating with local partners

A practical session to explore how trusts can collaborate with primary care, social care and the non profit sector to provide a more person-centred service. Focus will be on collaboration between partners rather than structural/organisational integration.

Supporter session delivered by Hempsons

More information coming soon.



Exhibition viewing, lunch and networking


Plenary 5

The future of the health and care system

The two leaders charged with developing the NHS’ new 10 year vision, and five year delivery plan, will outline their views on where the health and care system should focus its development over the next five years and beyond. With the NHS Plan set to be finalised ahead of the Budget in November, this session will offer a timely opportunity to hear and debate what system leaders believe the priorities should be.


Closing remarks


Conference close

Who attends?

If you are a senior health professional you should be attending this event. You'll be at the conference with:

  • Chief executives

  • Chairs

  • Board members

  • Directors

  • Decision-makers

  • Industry professionals.

Networking opportunities

Annual conference and exhibition is your opportunity to meet with your peers and other senior health professionals in the sector. Our exhibition forms the networking hub of the conference, giving you the space you need to exchange ideas and discuss the content from the day with delegates. You'll also get the chance to evaluate the latest health solutions and services and connect with new suppliers in the sector.

Conference dinner

The conference dinner is the perfect chance to share ideas and best practice with your peers. 

NHS staff are the NHS’s main asset, yet the latest NHS England staff survey revealed worrying signs of a workforce under increasing pressure, with higher levels of work-related stress. What would it take to change this and move to a model that truly engages and supports staff? Our after dinner speaker is an international expert behind the movement in Spain which is developing a humanistic management model that aims to align processes and people to guarantee good organisational heath.

This year our after dinner speaker is Florent Amion, Director, Vygon and President, Foundation Hospital Optimista

Networking drinks reception

Our hosted networking is specifically aimed at helping you to make the connections you need. Unwind after the first day of conference and share experiences with your peers.

Network with delegates before and during the conference by joining in with the conversation on twitter using #NHSP18.

Book your place

We're committed to giving you and your trust value for money which is why we've frozen our annual conference rates at 2017 prices - see the tables below for delegate fees. Bring your whole team along to the event with our group discount and save up to 25%.

Book your place today

Development places - half price tickets for aspiring leaders

At NHS Providers we’re dedicated to helping support professional development. That’s why we’re offering our members two half price tickets to the conference for those looking to develop their career in health, saving you over £200.*

This offer is open to any NHS Providers member below board level, providing a unique opportunity for them to develop their leadership mind-set by taking time out of the office to learn and debate among senior health professionals.

To book your development places please download the booking form.

NHS Providers members

Number of delegates Discount Full conference  Single day 
1   £429 + VAT £299 + VAT
2 save 5%  £815.10 + VAT £568.10 + VAT
save 10%  £1158.30 + VAT £807.30 + VAT
4 save 15% £1458.60 + VAT £1016.60 + VAT
5 save 20% £1716 + VAT £1196 + VAT
6 or more save 25% £321.75 + VAT per delegate  £224.25 + VAT



Number of delegates Discount Full conference Single day
1   £649 + VAT £449 + VAT
2 save 5% £1223.10 + VAT £853.10 + VAT
3 save 10% £1752.30 + VAT £1212.30 + VAT
4 save 15% £2206.60 + VAT £1526.60 + VAT
5 save 20% £2596 + VAT £1796 + VAT
6 or more save 25%

£478.75 + VAT per delegate

£336.75 + VAT per delegate

Commercial organisations

Number of delegates Discount Full conference Single day
1   £889 + VAT £629 + VAT
2 save 5% £1708.10 + VAT £1195.10 + VAT
3 save 10% £2427.30 + VAT £1698.30 + VAT
4 save 15% £3056.60 + VAT £2138.60 + VAT
5 save 20% £3596 + VAT £2516 + VAT
6 or more save 25% £674.25 + VAT per delegate £471.75 + VAT per delegate


Conference dinner

The conference dinner will be held on Tuesday 9 October where delegates can continue to explore the conference themes with their peers and hear from an after dinner speaker.

Limited spaces are available and booking your dinner place in advance is recommended to avoid disappointment.

Conference dinner rates:

NHS Providers member £50 + VAT
Non-member - NHS or charity and commercial organisations  £65 + VAT

Terms and conditions

Discounts and payments

  • Group discount applies to conference places only and not dinner places.
  • *Development places are open to NHS Providers members only. Each member will be entitled to two full day tickets at half price. The development places offer only applies to two day tickets and does not apply to dinner or day tickets. 
  • A mixture of one-day and full conference bookings can be made, however discounts will be applied separately.
  • A mixture of delegate categories within a group (e.g. member and non-member tickets) is not possible and must be booked separately.
  • Invoices must be settled within 30 days and at least 2 weeks before the event, or admission may be refused. If payment has not been made in advance, please ensure you have a credit/debit card with you so that payment can be taken at registration.
  • Invoices can be paid via credit/debit cards or BACS by invoice (a PO number is mandatory when booking).
  • Payment by invoice will not be available after 9 September. Bookings after this date will need to be paid by credit/debit card.

Cancellation Policy

Cancellations will be charged a £100 administration fee. The full fee is payable for any cancellation received 30 days before the event.

These charges cover the administration costs that we incur on cancellation. Cancellations can be completed via the booking website or via email: 

If a cancellation is made within a group booking, the discount for the remaining members will also be re-calculated. Any refunds will be paid via the original payment method.

Refunds will be processed after online booking for the event has closed.

Delegate information

  • Registration details and a map will be sent two weeks before the event
  • All changes to delegate name, job title and organisation must be made two weeks prior to the event.
  • Unless you specify when booking, you will be added to the delegate list that will be circulated to conference delegates and exhibitors. 
  • Amendments to delegate information can be made at the registration desk at the event.
  • Delegate substitutions are possible and can be made through the booking website or by email.
  • There may be a photographer at the event and photographs of delegates may be used on future marketing materials. If you do not want your photograph to be taken or used in this way, please notify a member of staff on-site.
  • Programme details are correct at the time of going to press. We reserve the right to make changes where necessary.

 Data protection

  • If you opt in during the booking process, we will include your personal details on the delegate list which may be given to delegates, sponsors and exhibitors. The delegate list includes name, job title and company information but not contact details.
  • Some sponsorship packages allow our sponsors to have access to your email address. They will only be allowed to make reasonable use of the data they receive. If you wish to opt-out of your contact details being passed onto these partners, please email

Provider showcase

The Provider showcase at our annual conference and exhibition is an opportunity for member trusts to showcase their pioneering work and share good practice with senior leaders from across the provider sector. This theme for Provider showcase 2018 is changing lives - highlighting how trusts and their partners are improving care for patients and service users. 

What you'll get as a successful applicant:

- your own stand in the exhibition to showcase your work built, designed and paid for by NHS Providers*
- free exhibitor places for colleagues to attend the exhibition to engage with peers
- full use of technology such as laptops or an iPad to display information
- your work publicised on the NHS Providers website.

Submissions will be assessed by an esteemed judging panel including sector leaders, health specialists and industry experts. The deadline for applications has now closed. Successful applicants will be notified at the end of August.

watch the video

Event partners


Event partner

Hempsons is a full service law firm for the NHS. We advise on a range of strategic and operational issues. We are currently working with clients on accountable care, collaborations, STPs, service reconfigurations, workforce planning and estates and infrastructure projects. For more information visit or follow @hempsonslegal


Event partner

Helping organisations meet their financial targets while improving the lives of their patients, matters to us. We work with public organisations to crack some of the sector’s biggest challenges. Our clients are not only saving millions of pounds a year - one is also seeing nearly 6,000 more patients in clinics, and another has released 150 days of operating time from improved turnarounds. 
For more information visit or follow @Newton_Europe

Media supporter


Media supporter

Health Service Journal (HSJ) part of Wilmington Healthcare,  provides a deep understanding of the NHS through a wide range of services and solutions – news, analysis, insight, data, live networking events and a unique best practice database – aimed at professionals in the UK healthcare industry. For more information please visit or follow us on @HSJnews

What previous delegates thought

I really enjoyed the event and meeting a wide range of colleagues from across the NHS - it was great for networking and also for showcasing excellence in our work.
Head of workforce planning and recruitment, Lincolnshire Partnership NHS Foundation Trust

The conference gave good quality time to network and to think as well as learn from others.
Chief operating officer, Dorset County Hospital

Book your place today

Venue and accommodation

Our annual conference and exhibition takes place on 9-10 October 2018 at Manchester Central.

Manchester Central
Windmill Street
M2 3GX


We have negotiated specially discounted rates with Reservation Highway for our conference delegates. Visit the website to find out hotel rates and to book your accommodation. To ensure you get the best rates please book by Friday 7 September.

Train travel - get 20% off

Virgin trains offer a 20% discount on advance fares when you book groups of 3-9 people. Visit the website to book your place.

Get in touch

To find out more about getting involved in the programme or about sponsorship or exhibiting, please contact a member of our events or business development team or complete the contact form below.